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| Frequently Asked Questions: |
- A Login Failure Occurred. Please Contact the Workflow Owner to Check for Valid Credentials for This Desination Message
Please Contact the Workflow Owner to Check for Valid Credentials for This Desination Message . If the credentials change for any scanning destination, then the workflow owner must make the corresponding change to their SMARTsend credentials. Update your credentials from the Home Page by clicking on [Manage My Credentials]. more...
- Template Refresh Failures on Xerox Multifunction Devices
Repair Device attempts to restore the SMARTsend device configuration settings without requiring you to re-enter the information that is needed when adding or updating a device. The SMARTsend device account(s) must be created using Microsoft Management Console, and then configured in SMARTsend using the options on the Administration Home Page or the Manage Xerox Devices page. Add the SMARTsend device account credentials to the device using the device user interface administration tools. more...
- How To Scan a Document Using the New Scan Settings
How To Scan a Document Using the New Scan Settings . NOTE: To scan a document using customized PaperWare Scan settings, a device template with the modified scan settings must first be published at the device. Place the document to be scanned and the cover sheet in the Document Feeder with the cover sheet as the first page. more...
- Access Denied Error Message When Adding Xerox Devices
If the Interactive Account is missing, select the account from the Names field, then click on [Add]. If the System Account is missing, select the account from the Names field, then click on [Add]. If it is not the correct name, click on [Locations] and select the name from the Locations menu. more...
- Can SMARTsend be Installed on a Domain Controller?
Can SMARTsend be Installed on a Domain Controller? No, SMARTsend Cannot Operate on a Domain Controller. SMARTsend Should Reside on its own Application Server Within a Microsoft Windows 2000 Server / Advanced Server or Windows Server 2003 . more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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